Hi Friend, I am Max rogger. Working in HP as a technical support executive for the last five years. I used to take care of all technical issues of it. I got many calls in a day regarding the various problems of the HP printer from the different users. However, HP printer device is busy is one of the most common among all. The good part regarding this problem is that you can resolve it quickly and easily on the own. However, if you are unable to fix it, you can connect with me through call. I will help improve this issue in a phone call in elementary steps.